📱 SMS Terms & Conditions

By subscribing to receive SMS messages from DROP, you agree to the terms outlined in this policy.

1. How We Use SMS

We use SMS messaging to send:

  • Promotions and special offers

  • Pricing updates

  • Product information

  • Important service notices

Messages are sent periodically and only to users who have opted in to receive them.

2. Message Frequency

You will receive SMS messages occasionally, depending on promotional schedules and product/service updates. Message frequency may vary.

3. Opting Out

You can unsubscribe at any time by replying:
STOP
After doing so, you will no longer receive SMS messages from us.

4. Help & Support

For help, reply:
HELP
You can also contact our support team via email or SMS for assistance.

5. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

6. Privacy

We respect your privacy. Your phone number and personal information will never be sold or shared. For more details, see our Privacy Policy AT THE BOTTOM OF THIS PAGE..

7. Service Provider

Our SMS services are sent via toll-free number through a registered 10DLC campaign in compliance with carrier and federal regulations.

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🔒 Privacy Policy

Effective Date: 01/01/2025
Company Name: DROP
Website: www.dropH2O.com

At DROP, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, forms, and communication platforms, including SMS.

1. Information We Collect

We may collect the following information when you visit our site or interact with us:

  • Name

  • Email address

  • Phone number

  • Address

  • Product preferences

  • Any additional information you choose to provide

2. How We Use Your Information

We use your information to:

  • Provide product information and respond to inquiries

  • Send promotional offers and updates

  • Schedule appointments or service visits

  • Improve our website and customer experience

  • Send transactional or marketing SMS messages (only if you opted in)

3. SMS Messaging

By providing your mobile number and opting in, you agree to receive SMS messages from us. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.

We never sell, rent, or share your mobile number with third parties for their marketing purposes.

4. Sharing of Information

We do not sell your personal information. We may share it with trusted service providers only for the purpose of delivering services to you (e.g., shipping, CRM systems, SMS platforms), and only under strict confidentiality agreements.

5. Cookies & Website Tracking

We may use cookies and analytics tools to:

  • Track user activity on our site

  • Measure performance

  • Improve our content and usability

You can manage cookie settings in your browser.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request access, correction, or deletion of your personal data at any time. Just contact us at:

Email: sales@drop.com
Phone: 1 833 404-DROP (3767)
Mailing Address: Plano,Texas

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with a new effective date.